a subsidiary of South Central Indiana Rural Electric Membership Corporation (REMC)
 

SCI FAQs

Partnering with Experts

Through partnering relationships with local, trusted business partners, we can also confidently offer:

  • Video Security
  • Automated Security Systems
  • Access Control

SCI Security offers high-quality monitoring through our association with WH International.

Monitoring enhances the protection offered by an alarm system because operators are ready to respond to emergencies even when no one is in your home or business. Central monitoring dispatch the police, fire department or medical aid when there's an emergency.

A monitored alarm system sends a signal over the phone line to the central station that serves as the link between the protected site and the responsible authorities. Trained operators respond to any emergency signals by alerting the necessary people.

Your basic monitoring costs include intrusion, fire and environmental sensors. Additional monitoring services can include in-out reports, supervised and un-supervised opening and closings, panic and other monitoring services customized to your individual needs. These options are available at nominal additional fees. Please contact Angie for more details on how your home or business can be protected.

The standard response to alarm signals is:

  • WH Dispatchers will call the site to verify the alarm (the alarm can only be canceled by someone with a valid Central Station Passcode).
  • Dispatch the proper authorities, if necessary.
  • Notify the first available person from the call list.

Alarm verification calls are strongly encouraged to minimize unnecessary dispatches, but procedures can always be customized to fit customers' individual needs.

WH International is a Underwriter's Laboratories (UL) Listed Central Monitoring Station. Providing assurance that they have met or exceeded quality, safety and training standards set by UL. WH has been UL tested since 1994 and is committed to exceeding UL's standards to ensure continuity of quality service to our customers.